TRAINING DEVELOPMENT SKILLS FOR SECRETARIES DI JAKARTA

TRAINING KEMAMPUAN PENGEMBANGAN UNTUK SEKRETARI DI JAKARTA

TRAINING SEKRETARIS DI JAKARTA

Who Should Attend?
This program is designed for those who are in a secretarial or administrative position, and who wish to improve their skills, or those who are about to be appointed to such a position.

About the Program
Successful secretaries often require many of the same skills as senior staff in an organization. Secretaries are the person not only in charge of the organization documents and correspondence, but they are very often the first point of contact for visitors; therefore they must display a highly professional image at all the times. They, not only about the ability to present more professionally, but also some basic management skills that can help the secretary to act optimally, include communication, leadership, handling conflict, and presenting themselves in front of both internal and external customers.  This program covers all of these, and more. This workshop contains a refreshing, management principles are important that need to be controlled by secretaries for secretaries who can look as professional and effective.

Course Objectives
After completing this practical program, participants will be able to:
1. Understand how her role as Secretary contributes to organizational success
2. Build an effective work team
3. Interact with people in ways which reinforce positive working relationships
4. Show concern for excellence
5. Enhance their communication and interpersonal skills
6. Manage personal emotions
7. Manage conflict, difficult situations and people with ease
8. Deliver presentations to small groups for maximum effect

Program Contents
1. Communicating for Results
+ What is communication?
+ Body Language, Words, & Tone Of Voice
+ Barriers to effective communication
+ Listening– the key to communication success
+ Questioning For Clarity
2. Leadership Skills
+ Your leadership style
+ Factors that influence leadership in your organization
+ Ways in which you can influence your team
+ Leadership models
3. Self-Presentation Skills
+ What is self-presentation?
+ How you look
+ How you sound
+ How you present
4. Handling Conflict
+ What is conflict
+ Finding an appropriate conflict management style
+ Dealing with anger in yourself and others

Lokasi Pelatihan Tahun 2021 :

Yogyakarta, Hotel Dafam Seturan

Jakarta, Hotel Amaris La Codefin Kemang

Bandung, Hotel Grand Serela Setiabudhi

Bali, Hotel Ibis Kuta

Lombok, Hotel Jayakarta

Catatan :

• Waktu pelatihan Dua+1* hari dengan Biaya tersedia untuk Perorangan, Group, dan Inhouse Training, belum termasuk akomodasi/penginapan.
• Untuk biaya dan jadwal training harap menghubungi marketing kembali

Investasi training:

Investasi pelatihan selama dua hari tersebut menyesuaikan dengan jumlah peserta (on call). *Please feel free to contact us.

Apabila perusahaan membutuhkan paket in house training, anggaran investasi pelatihan dapat menyesuaikan dengan anggaran perusahaan.

Fasilitas training:

Free Penjemputan dari bandara ke hotel*.

Modul / Handout.

Flashdisk*.

Certificate of attendance.

FREE Bag or bagpacker.

Training Kit (Photo Documentation, Blocknote, ATK, etc).

2x Coffe Break & 1 Lunch.

Souvenir .