TRAINING ROLE SERVICE DESK DI JAKARTA

TRAINING ROLE SERVICE DESK DI JAKARTA TRAINING SERVICE DESK DI JAKARTA TRAINING TUJUAN DAN OBJEKTIF SERVICE DESK DI JAKARTA Background This course aims at raising individual’s understanding of, and competence in IT Service Management as described in the best practice or best framework such as in ITIL especially as related to service desk role. This course provides IT practitioners with a practical understanding of the key concepts, principles, processes and…

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